It can be said that using fulfillment services is an optimal solution for e-commerce retailers or new and small businesses to cut costs and save time. A fulfillment process includes warehousing, manufacturing, packaging products, and shipping products, so you will need to track order status fulfillment to make sure that your order goes to the hand of the customer.
Thus, let's find out the answer to the question of what does order status fulfillment mean and how its process is right now.
For the question of What does order status fulfillment mean, you can simply understand that order fulfillment status means information on whether an order is processed and now wait shipment. Each order fulfillment process will correspond to the subsequent label.
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When you see the “confirm” status in the tracking slips, it announces that you completed placing an order, and your fulfillment partner will receive yours soon. Afterward, when they received it, your product will be in the status awaiting fulfillment.
If your order is marked in fulfillment or awaiting fulfillment, it means that your order has been processed and is currently being prepared for shipment. Once the fulfillment is completed, it will change to the following stage, delivering to the customer. This order status commonly appears in orders that do not have tracking slips. It combines the fulfilled, confirmed shipment, and delivery process.
When it displays the “fulfilled” notice, it prefers that your order is packed and shipped to the carrier. There are differences between the “fulfilled” and the “in fulfillment”. The word “fulfill” implies your parcels are packed and transported but not yet transferred. The “in fulfillment” word defines the whole order fulfillment, including packing, shipping, and delivering. Meanwhile, if it is marked as unfulfilled, you need to wait for more until the "unfulfilled" status changes "fulfilled" one.
It means that your order is shipped to your local delivery center in your place. In some other situations, it also means “shipped”. You can understand that your order has left the company's warehouse and is on the way to the local shipping center in your place.
This status shows that your products have been shipped to your fulfillment partner's consolidating centers before delivering them to your customers. However, your shipping orders can be in the below status due to some reasons.
It implies that your order is going to be shipped to your customer soon. Unlike shipment or shipping, the delivery word refers to the date when your package will arrive at the customer’s final address.
This status notices that your partner delivered your package to your customers' address, but nobody has received it, so the parcel has been moved back to the local shipping center. As usual, it will commonly be delivered 2 or 3 times before turning back to the supplier.
Your order fulfillment status is here meaning finished. Your customers received their package. If you check the tracking and see the “delivery” status but still cannot receive your parcel, you should contact the supplier's customer support whether it has any problems.
The notification usually happens to orders that require payment before shipment or in order payment status. When your fulfillment partner receives your order without customer order payment, they may announce that they are waiting for your payment to carry out your order via this status. If they still do not receive your payment after a couple of days, the order can be automatically canceled.
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An order will have two statuses that are order status and fulfillment status. The order status shows a new order, while the other refers to the entire fulfillment process and is shipped. However, there are some situations that we cannot forecast, so there will be other statuses, for example, “pending,” or "awaiting" which refers to expecting payment, or “canceled” status means the order has been canceled, or more.
Aspect | Fulfillment Status | Order Status |
Responsibility | is determined solely by the service provider's activities. | is primarily influenced by actions taken by the customer. |
Initiation | depends on the completion stage of the shipment. | is contingent on the stage of the order in relation to the customer's decisions. |
Processes | encompasses the entire process, from receiving the order to selecting the right product in the warehouse and shipping it to the customer. | reflects the stages of the service provider's activities and progress towards order completion. |
Not all orders have tracking slips on the order tracking system. Some suppliers may only send you a “fulfilled” or “in fulfillment” announcement, so do not worry. It implies that your order has been dispatched and is on its way to your customer.
Finally, we hope this article can help you understand what does order status fulfillment mean to track your order conveniently. If you are finding an end-to-end ecommerce fulfillment solution, let's visit EFEX – one of the leading trusted order fulfillment services in Vietnam, which promisingly brings you the best order fulfillment solution to scale your business more thrivingly.
No. 8 Le Quang Dao, Phu Do Ward, Nam Tu Liem District, Hanoi, Vietnam
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