We are always dedicated to bringing the best for our clients!

With simple, fast and professional fulfillment.

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Who we are

Customer First, People Led, Innovation Driven

Our solutions are designed with a wall-to-wall mindset to streamline the whole fulfillment procedure from start to finish, helping for businesses unlock potential growth in the shortest time.



orders shipped

warehouses worldwide

Our mission & vision


Our mission is to help our customer penetrate and develop business in Vietnam with the highest level of service at the lowest possible cost.


Our vision is to become one of the top 5 trusted Ecommerce Order Fulfilment and Express provider in Vietnam and try to develop our business to reach out to the world in the next coming years.

Our core values



We uphold the highest standards of integrity in all of our actions.


Creativity & Innovation

We lead by creativity and innovation to drive value creation.


Customer centricity

We value customer satisfaction in everything we do and take it as a measure of success.


In the fast-paced world of logistics & e-commerce, we have to face and conquer numerous challenges. We always try to navigate complex logistics, streamline operations, and continuously innovate to meet the ever-growing demands of our customers. Specifically, EFEX partners with more leading logistics companies worldwide, enlarges the warehouse network throughout Vietnam and Southeast Asia, automates order processing, and understands customer demand each period on the market. This is no small feat, and it's a testament to the unwavering commitment and effort of the EFEX team for a long time.

It can be said that our success is not only measured in the numbers but in the trust we've built with our clients for many years thanks to the effective End-to-End Order Fulfillment solution. We've made their sellers' problems our challenges, and we've overcome them together.

However, EFEX has never rested on our laurels before the fast-paced, ever-evolving landscape of e-commerce & logistics like now. We've always embraced continuous innovation about industry profession and top-notch technology, adapted to shifting market dynamics, and optimized complex supply chains to bring the best for customers.

As we move forward, we remain committed to our vision of helping businesses penetrate and develop business in Vietnam or other countries in the area easier. The journey between EFEX and businesses continues together, and we will shape the future of effective selling multichannel by the smart order fulfillment solution.

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Managing director
Mr.Lex Le

Our strengths

The benefits EFEX strives to deliver more than expected for businesses every single day.

Our unique blend of long-term expertise, real-world, in-the-field industrial experience, and well-disciplined employees are the key to our proven performance.

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Right Product

99.9985% of all orders are shipped to the final destinations with the correct item.

Right Time

99.8478% of all orders are delivered to the hands of customers as promised.

Right Price

100% of all orders are fulfilled with average price that saves 43% cost than other providers.

Right Address

99.9993% of all orders shipped to the exact address our customers provide.

Our warehouse

The place where storage & fulfillment solutions are met exactly, from spacious aisles to state-of-the-art equipment. Let's discover how we're equipping warehousing for your business's demands.

Our locations

We have modern offices around the world in many vibrant cities. Each has its own personality with smart, talented people who are dedicated to our customers and company success.

Viet Nam (2)
Ha Noi
No. 8 Le Quang Dao, Phu Do Ward, Nam Tu Liem District, Hanoi, Vietnam

Trust & Security

Data is one of your company's most critical assets, that's the reason why we treat it with the utmost care. We always ensure our solutions align with the latest data protection and privacy laws at the maximum level.



We protect your information and encrypt data in transit between our facilities by using the same secure-by-design infrastructure, built-in protection, and global network. This contributes to ensuring that it can only be accessed by authorized roles and services with audited access to the encryption keys.


Data privacy

We are committed to protecting the privacy of you and your customers' data, by enabling you to choose where your primary data is located and preventing it from unauthorized access with industry best-practices.



Our compliance program is here to assist your organization in meeting its compliance requirements (EDI, SLA, etc.). We go through independent third-party audits and certify our service against ISO 27001, PCS, and other standards.



We are transparent about our obligations and what you may anticipate in terms of data protection and management.

Compliance Certifications, Standards, and Regulations

We hold industry-accepted certifications and comply with applicable industry standards and regulations, so you can rest assured that your company and customer data remains safe and compliant.

Discover life inside EFEX more in some minutes

EFEX team in the new office opening event in US.

EFEX offers gym memberships to encourage staff in improving health better.

Team members are discussing optimizing the order fulfillment process at EFEX more.

EFEX team in the meeting of the final quarter in 2022 with the result of significant growth..

Join us. We are hiring!
If you are looking for the challenge of a dynamic and innovative company, EFEX will be one of the best choices with a wide range of career opportunities waiting for you.
See available positions