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Marketplace Operations Services

MARKETPLACE MANAGEMENT
& OPERATION
SERVICE
FOR US SOLUTIONS

We provide E-COMMERCE ENABLER solutions to support brands aiming to conquer sales platforms in the US and globally.

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efex

Don’t limit your products in the Vietnamese market
Tap into new markets and unlock unprecedented profit potential

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Vietnamese products make their marks on US-UK eCommerce

Over 17 millions items “made by Vietnam” are sold out in 2024 - A golden opportunity for Vietnamese sellers to go global

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Handmade

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Coffee

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Handbags

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Ceramic vases

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Wooden furniture

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Golden Star balm

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Silk

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Ball-jointed dolls (BJD dolls)

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Handicrafts

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Textiles

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No need to hire or build your own team of US marketplace expertsWe’ve got you covered!

Store setup
Self-Managed
icon-closeComplex registration process, slow approvals, and complicated procedures
EFEXby FromVietnam
icon-closeCreate account and set up online stores for free with full e-commerce onboarding services
Product Listing & Optimization
Sales Operations
Order fulfillment
Delivery
Payment
Customer Support
Business Monitoring
Logistics

End-to-End Ecommerce Solution
EFEXbyFromVietnam - Ecommerce Enabler

Bringing Vietnam’s essence to the world with one-stop solutions

Marketplace Operation

#1 Open online stores on multiple marketplaces

Omnichannel, multimarket order management system
  • Order management, inventory tracking, and inbound/outbound process control - all with processing speeds as fast as 3 seconds
  • Automatic order routing to the nearest warehouse to the customer, reducing last-mile delivery costs
  • Data security with strict access control and permission settings
  • Customizable platform, tailored to meet the real-world needs of each seller
  • Real-time reporting
    Cost optimization
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    Warehouse Fulfillment

    #2 Cut 60% of operating costs Achieve 100% SLA in Order Fulfillment

    icon-check100% of warehouse systems are digitalized by advanced technology
    icon-checkGuarantee 100% order accuracy, provide tracking within 2 days, and ensure full SLA compliance across all marketplaces to protect your account health
    icon-checkA nationwide US warehouse network: California dominates the West Coast, Chicago anchors the East Coast, and Texas serves as the key central hub
    11460-11462 Pagemill Rd, Dallas, TX 75243 Texas
    11460-11462 Pagemill Rd, Dallas, TX 75243 Texas
    10832 Capital Ave Unit 5A, Garden Grove, CA 92843 California
    10832 Capital Ave Unit 5A, Garden Grove, CA 92843 California
    5839 W Montrose Ave, Chicago, IL, 60634 Illinois
    5839 W Montrose Ave, Chicago, IL, 60634 Illinois

    Cross-border shipping & Last-mile delivery

    #3 Speedy cross-border shipping & US domestic shipping

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    Cross-border shipping

    icon-checkEnjoy flexible shipping solutions to US warehouses — air, sea freight, and fast ePacket for small parcels.
    icon-checkConsistent shipping frequency with 2-3 shipments per week
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    Cross-border shipping

    icon-checkEnjoy flexible shipping solutions to US warehouses — air, sea freight, and fast ePacket for small parcels.
    icon-checkConsistent shipping frequency with 2-3 shipments per week

    Management Software

    #3 Wherever you are, your business is always in your hands

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    FREE Order Management System

  • Manage orders and track inventory with real-time updates in just 3 seconds.
  • Automatically allocate orders to the nearest warehouse to minimize last-mile delivery costs.
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    Real-time reports

  • Get real-time reports on sales, revenue, and order processing status.
  • Visualize key areas with the heatmap, helping you plan efficient inventory distribution.
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    Optimize costs & time significantly

  • Unlimited store and marketplace integrations.
  • Manage and sync multichannel products across eCommerce platforms.
  • 100% free for customers using our Fulfillment services
  • 17 million Vietnamese products have reached US customers through Amazon, Tiktok Shop US, Walmart & Wayfair — why not yours?

    Seize the opportunity to conquer a billion-dollar market now!

    Contact Sales
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    Why choose us?

    One-stop solutions for your peace of mind

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    Extensive experience

    15 years of expertise in Cross-Border eCommerce & Logistics.

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    Deep understanding

    Vietnamese and local experts with in-depth knowledge of the US eCommerce market, operations, and platforms — offering 24/7 personalized support.

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    One-stop solution

    All-in-One eCommerce solutions for cross-border eCommerce sellers.

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    Safe & Efficient

    We connect Vietnamese businesses to the world safely and efficiently through a robust, scalable service ecosystem.

    4 steps to begin your path to successful selling in the US

    One-stop solutions for a worry-free journey

    Step 1:

    Choose products

    Get expert advice on product selection, sales channels, legal procedures, and import policies for the US market.

    Step 2:

    Set up stores

    Provide all necessary business and product information to EFEXbyFromVietnam

    Step 3:

    Send products to US warehouses

    Prepare and ship your goods to FBE warehouses in the US

    Step 4:

    Start selling

    EFEXbyFromVietnam manages your ads and sales operations. Stay updated with our reports to proactively products and sales managements.

    Choose the marketplace you want to grow your business

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    Sell on

    Amazon

    Explore Now
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    Sell on

    TiktokShop US

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    Sell on

    Walmart

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    Sell on

    Wayfair

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    We’ve helped Vietnamese sellers go global successfully

    It’s your turn now!

    Thanks to EFEX, we successfully navigated complex procedures to bring Vietnamese kitchenware to Amazon US. The positive customer feedback has been overwhelming, and we take pride in seeing our products thrive in such a competitive market.
    Mr.s Hana

    Mr.s Hana

    Supply Chain at Cars101

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    Mr.s Hana

    Mr.s Hana

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    Proudly Local - Growing Global

    Conquer Amazon, Walmart,
    Tiktok Shop US, Wayfair today!

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    EFEX

    Bringing the essence of Vietnamese brands to the world

    FromVietNam Illustration