Marketplace Operations Services
We provide E-COMMERCE ENABLER solutions to support brands aiming to conquer sales platforms in the US and globally.
Don’t limit your products in the Vietnamese market
Tap into new markets and unlock unprecedented profit potential
Over 17 millions items “made by Vietnam” are sold out in 2024 - A golden opportunity for Vietnamese sellers to go global
Handmade
Coffee
Handbags
Ceramic vases
Wooden furniture
Golden Star balm
Silk
Ball-jointed dolls (BJD dolls)
Handicrafts
Textiles
Complex registration process, slow approvals, and complicated procedures
Create account and set up online stores for free with full e-commerce onboarding servicesMust understand US legal and marketplace regulationsCreate content and product listings that meet marketplace standardsNeed to hire in-house team to manage and operate sales channelsManage stores, run marketing campaigns, and launch promotionsHave to find suitable warehouses or use FBA, facing high storage fees and complicated order handlingLeverage a nationwide US warehouse network with SLA-guaranteed fulfillment.Responsible for connecting and managing international shipping partners on your ownEnjoy pre-integrated multiple carriers and save up to 20% on US domestic shipping rates.No foreign currency accounts, leading to delayed payment reconciliationIntegrate payment gateways for fast and seamless transactions and reconciliationHandle customer inquiries and support directly via chat and other channelsSupport your brand with consulting, claim handling, and eCommerce operationsJuggle operations across multiple platforms, risking errors, delays, and lack of synchronization.Receive weekly/monthly inventory reports with real-time trackingManage paperwork and coordination directly with 3PL partnersHandle legal procedures for brand protection, FDA registration, and more
Store setupComplex registration process, slow approvals, and complicated proceduresCreate account and set up online stores for free with full e-commerce onboarding services
Product Listing & Optimization
Sales Operations
Order fulfillment
Delivery
Payment
Customer Support
Business Monitoring
LogisticsBringing Vietnam’s essence to the world with one-stop solutions
Marketplace Operation
Warehouse Fulfillment
100% of warehouse systems are digitalized by advanced technologyGuarantee 100% order accuracy, provide tracking within 2 days, and ensure full SLA compliance across all marketplaces to protect your account healthA nationwide US warehouse network: California dominates the West Coast, Chicago anchors the East Coast, and Texas serves as the key central hub
Cross-border shipping & Last-mile delivery
Enjoy flexible shipping solutions to US warehouses — air, sea freight, and fast ePacket for small parcels.Consistent shipping frequency with 2-3 shipments per week
Enjoy flexible shipping solutions to US warehouses — air, sea freight, and fast ePacket for small parcels.Consistent shipping frequency with 2-3 shipments per weekManagement Software
17 million Vietnamese products have reached US customers through Amazon, Tiktok Shop US, Walmart & Wayfair — why not yours?
One-stop solutions for your peace of mind
One-stop solutions for your peace of mind
15 years of expertise in Cross-Border eCommerce & Logistics.
Vietnamese and local experts with in-depth knowledge of the US eCommerce market, operations, and platforms — offering 24/7 personalized support.
All-in-One eCommerce solutions for cross-border eCommerce sellers.
We connect Vietnamese businesses to the world safely and efficiently through a robust, scalable service ecosystem.
One-stop solutions for a worry-free journey
Get expert advice on product selection, sales channels, legal procedures, and import policies for the US market.
Provide all necessary business and product information to EFEXbyFromVietnam
Prepare and ship your goods to FBE warehouses in the US
EFEXbyFromVietnam manages your ads and sales operations. Stay updated with our reports to proactively products and sales managements.
We’ve helped Vietnamese sellers go global successfully
Mr.s Hana
Supply Chain at Cars101
Mr.s Hana
1606 Audrey Dr, Garland, TX 75040, United States1316 John Reed Ct, City of Industry, CA 91745, United States
[email protected]
